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"No NFTs to provide" Message Appears Even Though NFT is Available in Wallet

Marlong
支持
did-walletimpact-minorqualifiedrewardedux

deskripsi

When I tried to log into my ArcBlock account and access my NFT, the NFT that should be in my wallet suddenly disappeared and did not appear in the ArcBlock interface. A message saying "No NFTs to provide" appeared, even though the wallet was correctly connected, and the NFT was previously visible in the wallet without issues. My NFT is still available in the wallet, but it’s not being displayed by the system. This issue prevents me from accessing my NFT as expected.

Please assist in checking and resolving this issue so that my NFT can reappear in the ArcBlock interface.

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4 条回复

wangshijun22个月前

The wallet screen is asking for passports issued by ArcBlock Official Site, and it says so if you do not have any passports. but you can login without any passports.

This is intended. but the ux should be improved.

Marlong22个月前

Thank you for clarifying! While the behavior is intentional, the current message might confuse users. It would be clearer to mention that logging in is possible without a passport and explain its purpose. For example: "You can log in without a passport, but certain features require one. Visit the ArcBlock Official Site to obtain a passport.

XUMO22个月前

Your feedback is excellent. We'll improve it

Marlong22个月前

I apologize for the inconvenience, but could you kindly confirm if my bug report is eligible for the ArcBlock 202411 Bug Bounty? Please let me know if there are any further steps I need to take.

Thank you.

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