No Email Notifications When Users Chat in ArcBlock Community
๐ย Summary
The userย does not receive email notificationsย when other users chat them on the ArcBlock Community platform (https://community.arcblock.io/chat). This prevents users from being alerted to direct messages or activity in the chat.
๐ย Steps to Reproduce
- Navigate to:ย
https://community.arcblock.io/chat - Have another userย send a chat messageย to the user.
- Check the user'sย registered email inboxย (and spam/junk folder).
- Observe thatย no email notificationย is received for the chat message.
๐ย Severity
Mediumย โ Impacts user engagement and responsiveness to chat messages.
๐ย Additional Notes
- The issue occurs consistently across multiple chat sessions.
- No error messages are shown, but emails fail to be sent.
- Reproducible in [specify browser/network if known].
๐ ๏ธย Expected Behavior
- Users should receiveย email notificationsย when:
- Another user sends aย private messageย (DM).
- There is activity in aย followed public channel.
๐งชย Actual Behavior
- No email notificationsย are sent for chat messages.
- Users remain unaware of chat activity.
2 ๆกๅๅค
Thank you for your feedback. This feature isnโt planned for the near future.
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