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Unable to use blocklets for AI assitant and Page Kits

legendq
支持
priority-highqualifiedresolved

Im unable to launch Pages kit, AI assitant, and blocklet store. I purchased multiple times and tried to connect but error keeps coming up that is WAITING FOR SPACE. The app is able to confirm my purchases and will let me buy multiple times and tiers but it will not load the Blocklet server. I have tried to reach out the creator but no reply. What can you do team Arcblock?

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6 条回复

shijun2年前(edited)

Sorry for the inconvenience, we have investigated the root cause for the problem, and a fix is on the way, once the fix is deployed, we will provide steps in this thread for you on how to recover.

zhenqiang2年前(edited)

I'm sorry for the inconvenience this may have caused you. We have resolved the issue you reported, and since you have already made a purchase, you can now use the purchased NFT Launch by following these steps:

  1. Select the "Pages Kit" Blocklet or any Blocklet you want, click the "Launch" button:

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  1. After entering the Blocklet Launcher page, click on "Select Purchased Space.":

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  1. Then a QR code will appear. Use your wallet to scan it, and in your wallet, select the NFT you previously purchased:

Screenshot_2023-09-25-18-02-08-874_com.arcblock.wallet.app.develop.jpgimage.pngScreenshot_2023-09-25-18-02-08-874_com.arcblock.wallet.app.develop.jpgScreenshot_2023-09-25-18-02-08-874_com.arcblock.wallet.app.develop.jpgScreenshot_2023-09-25-18-02-08-874_com.arcblock.wallet.app.develop.jpg

Then you can proceed with the rest of the process.

If you encounter any further issues, please feel free to provide us with feedback. Thank you.

legendq2年前(edited)

Will you guys refund my duplicate purchases?

shijun2年前(edited)

Sure we can refund your duplicate purchases, please reply on how many purchases would you like to refund, and we will process it.

By the way, according to our bug bounty program, we have sent you 100 ABT for the bug reporting, which will help us improve the platform.

The transaction for ABT sending is here, in your DID Wallet: https://main.abtnetwork.io/explorer/txs/DF3FC62FE724168391612A03FBE2E0857BD7389F7738F602487378B50FAD34B8

legendq2年前(edited)

Thank you for the 100 abt. I would like to refund the 3 pages kit and the 3 paid blocklet spaces so in total 3 units totaling 359.4 abt (59.9abt/ 1 service).

All I need for now is 1 page kit and 1 AI kit.

Thanks

shijun2年前(edited)

For now, you can compose pages-kit and ai-kit into 1 application, if all you need is just 1 application, 1 nft is enough, so we can refund others.

However, please keep in mind that, in future each service unit will be charged separately, even if they are composed together.

Here is the refund tx for 4 units: https://main.abtnetwork.io/explorer/txs/28A5ACA9DC7F3A0B8D92D97291704670014D966921C36CF24378E62C9771B2D5

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