跳到主要内容
ArcBlock Community

Blank Screen When Accessing Aigne Studio in ArcSphere

Marlong
支持
arcspherebugcant-repro

When I try to open Aigne Studio inside the ArcSphere app, the screen turns completely black and nothing is rendered. The header still shows the “Login” label, but the main content area remains blank without any error message, loading indicator, or redirect.

Interestingly, when accessing the same link outside ArcSphere (via a normal browser or new tab), Aigne Studio works normally. This suggests that the issue may be specific to how ArcSphere embeds or routes Aigne Studio pages. Possible causes could include problems with session handling, iframe rendering, or missing dependency loading when the page is opened through ArcSphere.

For end users, this creates a confusing experience: it looks like the application is broken or unresponsive, while in fact the service works properly in external browsers. Since ArcSphere is designed to be a hub for ArcBlock services, seamless integration with Aigne Studio is critical for usability.

8 条回复

Marlong12个月前

1000072129.jpg

This is a screenshot when I tried to open it in DID Wallet.

Shuang Liu12个月前

Are you using the latest version of ArcSphere? The rendered output seems a bit abnormal.

Marlong12个月前

Yes

Huangshan12个月前

z1gVUdRAxFRycqnjUjAfuz1xs4Kx88B9dVc does this problem still exist? We tested this scenario, and the issue did not occur.

Marlong12个月前

Yeah

Marlong12个月前

is the problem with my device?

Huangshan11个月前

Our team is working to eliminate the double-login process, but we haven't encountered the black screen during login redirects that you're currently experiencing. You can try opening the page you're being redirected to in a new tab.

Marlong11个月前

Okey

回复