Clarification Request Regarding Bug with "Impact Medium" Label

Dear team

I would like to understand why this bug does not qualify, even though it has been labeled as having a medium impact. Is there an additional criterion that I failed to meet, or could there have been an error in the evaluation process?

I would greatly appreciate your clarification and guidance on the next steps. If needed, I am ready to provide additional information to support further evaluation. Related Links:

Thank you for your attention and assistance