跳到主要内容
ArcBlock Community

ABT Add Funds stuck loading when DIDWallet not installed

JM “cryptotestnet” Morales
支持
priority-lowqualifiedreliabilityrewarded

Summary

When trying to use the “Add Funds” feature without DIDWallet installed on the device, the system gets stuck on a loading screen without showing any error message or prompt. The user is not notified that DIDWallet is missing, nor redirected to install it.

Steps to Reproduce Navigate https://community.arcblock.io

Go to Wallet / Add Funds.

On a device without DIDWallet installed, attempt to proceed with the Add Funds action.

Observe the behavior.

Expected Result

If DIDWallet is not installed, the user should receive a clear message such as: “DIDWallet is required to continue. Please install DIDWallet.”

Optionally, provide a redirect/link to DIDWallet in Google Play Store (or App Store).

The app should not remain stuck in loading state.

Actual Result

The app shows a continuous loading screen.

No error message or guidance is given.

User cannot proceed or understand the cause of the issue.

Impact

Blocks new users from adding funds.

Poor user experience (no feedback).

May lead to user churn if they cannot figure out they need DIDWallet installed

1 条回复

zhanghan11个月前

We will try to optimize this process.

回复