Hello! i have purchased 2 DID spaces and it says that I dont own any still. What am I doing wrong?
According to my judgment, it seems that you paid with USD stripe instead of ABT, right?
Yes!
I'm sorry I didn't get back to you until now.
We found that you purchased 2 DID Spaces using USD (failed) and 1 DID Space using ABT (succeeded).
All you need is a DID Space? Or three DID Space?
If you only need one DID Space, we will refund you the dollars you paid.
If you need 3 DID Spaces we will also fix your DID Spaces.
i only needed the one DID space, thank you!
ok, then we will refund the USD you spent to purchase the failed DID Space. About 1 to 2 working days.
The 2 DID Space subscriptions paid with USD are all canceled and refunded. Please be noted that, the refund may take 1 or 2 weeks to complete since it's done through stripe.
yay! thank you so much
@Farmed Goods hi, is this email address (cyric@gmail.com) also yours? I found that this account also purchased DID Space in USD.
Yes I forgot to put the j at the end of cyric but yes that is mine too
Subscription from this user paid with USD is refunded too, the refund may take 1 or 2 weeks to complete
Reward for bug bounty program is sent:
https://main.abtnetwork.io/explorer/txs/41EBD00AF6F0C9E3B93930153D9C96937773039429900C1F3A370E90A9B93DA5
Thanks always for building with us!
11 replies
According to my judgment, it seems that you paid with USD stripe instead of ABT, right?
Yes!
I'm sorry I didn't get back to you until now.
We found that you purchased 2 DID Spaces using USD (failed) and 1 DID Space using ABT (succeeded).
All you need is a DID Space? Or three DID Space?
If you only need one DID Space, we will refund you the dollars you paid.
If you need 3 DID Spaces we will also fix your DID Spaces.
i only needed the one DID space, thank you!
ok, then we will refund the USD you spent to purchase the failed DID Space. About 1 to 2 working days.
The 2 DID Space subscriptions paid with USD are all canceled and refunded. Please be noted that, the refund may take 1 or 2 weeks to complete since it's done through stripe.
yay! thank you so much
@Farmed Goods hi, is this email address (cyric@gmail.com) also yours? I found that this account also purchased DID Space in USD.
Yes I forgot to put the j at the end of cyric but yes that is mine too
Subscription from this user paid with USD is refunded too, the refund may take 1 or 2 weeks to complete
Reward for bug bounty program is sent:
https://main.abtnetwork.io/explorer/txs/41EBD00AF6F0C9E3B93930153D9C96937773039429900C1F3A370E90A9B93DA5
Thanks always for building with us!