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DID Connect Stuck on Loading When Connecting to DID Space on Mobile

Marlong
Support
did-spacesbugresolved

Steps to Reproduce:

  1. Open the ArcBlock Marketplace website on a mobile device.
  2. Click on "Open DID Connect" to authenticate.
  3. Observe that the loading spinner keeps spinning indefinitely.
  4. The login process does not complete, preventing access to DID Space.

Expected Behavior: After clicking "Open DID Connect," the authentication process should complete successfully, allowing access to DID Space without unnecessary delays.

Actual Behavior: The loading spinner remains active indefinitely, and the login never completes, even with a stable internet connection.

This issue significantly impacts users who rely on mobile devices for authentication. Kindly prioritize this for investigation and resolution. Thank you!

5 replies

zhanghan18 months ago

It work good in my device, can you try it again ?

Marlong18 months ago

You can follow my step

Huangshan17 months ago

http://play.google.com/store/apps/details?id=com.arcblock.wallet.app.product&hl=en

The new version has been released, please update to latest version to check this issue.

Marlong17 months ago

Thanks sir

Marlong17 months ago

Hello, I would like to ask about this bug report. Why hasn’t it been given the qualified label even though its status is already resolved? I would appreciate your confirmation. Thank you.

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