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🚫 Unable to Claim Faucet

JM “cryptotestnet” Morales
Support
did-walletbugcant-repro

When attempting to claim tokens from the faucet, the system displays an error message “You need to provide profile” even though the user profile has already been set up. This prevents faucet claiming and rewards collection.

3 replies

Huangshan10 months ago

Did you switch wallets or re-import your wallet? This is fetching data from your phone; if you just switched, it may be retrieving it from DID Spaces.

JM “cryptotestnet” Morales10 months ago

Yes. can't claim PLAY & PLAY2

Huangshan10 months ago

After switching wallets, make sure the Profile has finished syncing from DID Spaces.

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