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Payment Kit potential dashboard issue

Twelve
Support
payment-kitbug

Because I was having issues on my crazyvisionscomics.com site and getting the stripe set up, I decided to launch the payment kit from my 12inchapps.com site. I was able to get my stripe keys into the payment kit without a problem. So i made a test payment link. I found a potential issue.

It looks like the payment went through on my stripe side, but in payment kit im not sure. It says "requires_payment_method". Here is a screenshot from both of my dashboards.

(view from payment kit)

strip 3.jpg

(view from stripe)

strip 4.jpg

I hope this message is not to confusing. Please let me know if I can clafiry anything.

Thank you.

3 replies

Xiao Fang14 months ago
  1. Hello, please confirm that the secret Key you entered has not expired. We have confirmed through the audit log that the following secret keys of yours have expired.
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sk_live_*********************************************************************************************AlJ4En
  1. If you still encounter failures after entering the correct public Key and secret Key, you can try the following steps:
  2. image.pngimage.png
  3. Enter stripe /workbench/webhooks/ and copy the Signing secret of the image.
  4. Configure the Stripe Webhook secret in Dashboard - Payment Kit - environments
  5. Restart Payment Kit and Retry
Xiao Fang13 months ago

If the problem has been resolved, please reply.

Reply