Lost points?
I’ve lost all my points accumulated thus far and gone back to zero other than the last few posts I’ve put on. Last month I finished in the top 10 and had ranked up to ‘explorer’ … I have not logged out and back in and remains a mystery?
There’s quite a few people within this Arcblock community that can confirm my rank status ???
Thanks
14 replies
Are you using the same DID account? If you’ve switched devices recently you might have a different DID this time, thus the points go to that
I noticed when I logged in on PC, my DID changes😁
Please ensure you are using the same DID Wallet to connect to the community, because different wallets are treated as different accounts.
The way to verify this is hover your avatar and checkout your DID.
I’ve checked all accounts and this is the only account with points. It’s a bit of a flaw in the system if it switches your account Without logging out. To be honest I find DID app quite confusing as many others do that are new to crypto.
You should have switched did accounts.
You can look for your previous posts to see the corresponding accounts
I only have 1 account?
Still a bit stupid?
Accounts can be added manually, have you ever logged into the community elsewhere
no only this phone. No laptops, no nothing.
you can try it
Different apps correspond to different accounts, and later the team introduced a new feature where some apps can be linked
I’ll try an log on from google. Confusing as hell. This is really poor in my opinion.
I’ve found it via the Arcblock.com page from google. Why create different logins that all link into DID wallet? Maybe it’s me but massively confusing. Thanks for your help, poor system.
Hi, z1VVK7GY5AtWiUGLgZ2FxzTHMAovRPNwbDM seems you have 2 accounts on the community site when we try to search you in the connected user database:
Your "lost points" should be in the first account in above screenshot: https://community.arcblock.io/profile/z1WqJ1HvLFHxV2uWhrAHfFEJoRDmUhwgui7
Since I can see many posts by you on that profile page.
To login to your first account, please take following steps:
We designed the DID system with privacy as the basic principal in mind:
Since ArcBlock Official Site and ArcBlock Community are different sites, you have 2 accounts for 2 different apps, to make the whole on-boarding experience more smooth, we supported Federated login of DID Connect , with which all users can user same account to access ArcBlock Official Services (this may not apply to apps hosted by 3rd party).
Ok thanks for your detailed reply. I understand now. 👏🏻