Chat UI Returns Generic "An Unknown Error Occurred" on All User Inputs
| Field | Details |
|---|---|
| Project/Product: | AIGNE Hub (AI-Kit Playground) |
| Component/Feature: | Chat Interface / LLM Integration (claude-3-7-sonnet) |
| URL: | hub.aigne.io/ai-kit/playground |
| Severity: | High (Prevents all chat functionality) |
| Priority: | P1 (Critical) |
Description of the Bug
When using the AIGNE Hub Playground chat interface, entering any prompt (both a specific command and a generic test word) immediately triggers a generic error message: "An unknown error occurred". This happens consistently and prevents any response from the selected Large Language Model (LLM).
The screenshot confirms the issue occurred for at least two different inputs: "can you generate image" and "test". This suggests the problem is not isolated to a specific query, but rather a failure in the communication or processing pipeline between the front-end and the selected model/backend API.
Steps to Reproduce
- Prerequisites: Navigate to the AIGNE Hub Playground URL and have the chat interface displayed.
- Action 1: Ensure the selected model is
claude-3-7-sonnet-20250219 (Chat)(as shown in the bottom bar). - Action 2: Type a message (e.g., "can you generate image") into the input box.
- Action 3: Click the Send button or press Enter.
- Observation: A response bubble immediately appears below the user's message, containing the error text: "An unknown error occurred".
- Action 4: Repeat with a simple message (e.g., "test").
- Observation: The same "An unknown error occurred" message appears again.
Expected Results
- The "can you generate image" prompt should receive a response from the Claude Sonnet model, acknowledging the request or explaining its capabilities.
- The "test" prompt should receive a standard, non-error response from the model.
Actual Results
The chat feature is non-functional; every user input results in a generic "An unknown error occurred" message, suggesting a severe breakdown in the API call, model processing, or input handling logic.
2 replies
Is this problem still present? It seems to have already been resolved.
On my account still "An Unknown Error Occurred"