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Bridge transaction

Ben The Beast
Support
did-walletbugresolved

Transaction hash

1DB192A21F4537841833C5A4A7FFD16C350240C286AB3B2738E3C3DB8D608B7E

failed. Is there a reason for this? The transaction was made 10 days ago.

Thank you

12 replies

Huangshan2 years ago(edited)

any screenshot? this transaction is finished: https://main.abtnetwork.io/explorer/txs/1DB192A21F4537841833C5A4A7FFD16C350240C286AB3B2738E3C3DB8D608B7E

you just need to claim it on you DID Wallet

Ben The Beast2 years ago

Hiw do I claim it? The block says transaction failed

Ben The Beast2 years ago

I am not able to upload the screenshot

Huangshan2 years ago

click on the bridge detail page. if it has some error, click retry

image.png image.png image.png

Ben The Beast2 years ago

It does not show on my bridge history

NateGu ⚡ vibe coder2 years ago

You can try this method to retrieve your bridge. Find this page, click on the top right corner to open a pop-up window, and enter your transaction hash 1DB192A21F4537841833C5A4A7FFD16C350240C286AB3B2738E3C3DB8D608B7E

image.png

NateGu ⚡ vibe coder2 years ago

Also, may I ask if you have ever restored your wallet? The bridge history should not disappear for no reason.

Ben The Beast2 years ago

When I click the top right it gives me two options,

1; recover bridge history

2: cancel

There is no place to pit a transaction hash.

I have not restored my wallet.

wangshijun2 years ago

which platform were you using your did wallet? web extension? iOS? android?

by the way, can you take a screenshot of your recover screen and share it here?

Ben The Beast2 years ago

Any updates?

wangshijun2 years ago

If you are using the Android version, please refer to the following screenshot:

image.png

Click and then input your transaction hash into the highlighted area, and then confirm.

Ben The Beast2 years ago

Thank you for your help as always! This worked I was using a Samsung!

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