Questions about DID wallet and Arcblock account
Hi Arcblock Team,
I recently went through the pain of my Coinbase account getting hacked and all of my crypto being sold and more than half of the funds stolen unfortunately. I have since learned my lesson and am more cautious than ever. I noticed when checking out my Arcblock User Profile, there are a couple indicators like last login, last IP, etc.
In the event that someone should login to your Arcblock Profile, what kind of protection can I expect? I'd love to keep my Arcblock in my DID wallet. But I'm just curious, will my account lock up in the event that there is some kind of "fishy" activity like a random IP logging in on the other side of the world, etc.
Not sure if this was the place to post but I'm definitely curious on all this info.
Thanks! /
4 replies
Thank you for reaching out and sharing your experience with us. I'm truly sorry to hear about the unfortunate incident with your Coinbase account. It’s always challenging to face such security breaches, and I understand how important it is to ensure the safety of your assets moving forward.
At Arcblock, we recognize the importance of security, especially in the context of blockchain technologies. Like your blockchain wallet, the security of your data in any web service heavily depends on the confidentiality of your wallet secrets. It is crucial that you keep these secrets safe and never transmit them over the network or store them in digital format where they could be accessed by others.
To address your concerns about potentially suspicious activity, such as logins from unknown or distant IP addresses, our platform incorporates robust session management features. These allow you to actively monitor and manage your sessions. If you notice any unusual activity, you can immediately terminate those sessions from your profile settings, effectively locking out any potential intruders. This proactive measure helps safeguard your account against unauthorized access.
We continuously strive to enhance the security measures on our platform. We implement foundational blockchain security principles to ensure that our user's data are protected just like their blockchain wallets. The security of your account and the integrity of your digital assets are our top priority. We are committed to delivering a secure and reliable system and will keep improving our features to meet the highest standards of security.
Please remember, keeping your wallet secrets secure is the most effective way to protect your funds and your data (profile, verifiable credential, nft). If you have any more questions or need further assistance, feel free to reach out. We're here to help.
Thank you!
Coinbase security stinks. Sorry to hear that man …
Thanks Fuzzy. Yeah I'm definitely still devasted over the whole situation. If I had just moved my crypto to a cold wallet or maybe had it on DID wallet, the hacker wouldn't have known to check that. On the bright side they left me with some money still to help me rebuild and I can still stack some Arcblock.