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Transaction problem

Pascal D
Support
bug-bountyresolved

Hello

13 replies

Pascal D2 years ago(edited)

I have a problem with my DID wallet. There is a transaction that is stuck. Which has now not allowed me to do anything in my wallet.

Pascal D2 years ago(edited)

I have messaged Robert and he is aware of the issue. He has directed me here to resolve this issue.

ArcBlock-Nate2 years ago

Can you please tell us what error message you received when you clicked "Confirm Cancel"?

ArcBlock-Nate2 years ago

In addition, if your transaction cannot be included in a block after 1000 blocks, it will be marked as failed and will no longer block subsequent pending transactions.

Pascal D2 years ago

My transaction is still not going through.

Again when I try to cancel the transaction and I type my password it brings me back to the same point. Repeat of repeat.

"/Image"

Pascal D2 years ago

I have no error message

Pascal D2 years ago

2024-01-15 23 pm

From

1c0e...fF68A0 Mine

Interacted With (To)

0x0028...735D8a Smart Contract

To

0x0000...C78BA3

Cancel Transaction

Send 0 ETH to your account to cancel the transaction

Notice: Cancel transaction will not be 100% successful

Next

Pascal D2 years ago

The problem is still there. This is getting very frustrating now. I cannot do any transactions until the one that is blocking the chain is fixed.

ArcBlock-Nate2 years ago

I'm very sorry, we will help you fix this problem as soon as possible.

ArcBlock-Nate2 years ago

The new version of the wallet is currently under review, and it will help you solve this problem once it is released.

Pascal D2 years ago(edited)

Surely after three days the transaction will fail?

ArcBlock-Nate2 years ago

Please go to Google Play and update to the latest version 4.18.4 at https://play.google.com/store/apps/details?id=com.arcblock.wallet.app.product.

Pascal D2 years ago

Hi.

You guys are excellent. The problem has been resolved with the new update. Everything is working like it should and the transactions have now worked.

Huge thank you to everyone.

Arcblock is the place to be

😎😎😎🤝🤝🤝

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