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App Opening / Connection Failure

JM “cryptotestnet” Morales
Support
arcspherebugdiscussionux

Summary

The ArcSphere app fails to open correctly or hangs during the initial launch phase. Users attempting to access decentralized applications (DApps) or services within the ArcBlock ecosystem via ArcSphere report intermittent connectivity issues or "unsupported schema" errors when trying to link external wallets like MetaMask.

Steps to Reproduce

  1. Launch the ArcSphere application
  2. Attempt to open a specific Blocklet or third-party DApp within the browser.
  3. Click to connect a DID Wallet or external provider (e.g., MetaMask).
  4. Observe the app's behavior (e.g., infinite loading, "unsupported schema" error, or failure to trigger the wallet confirmation).

Expected Result

The app should load the landing page or selected DApp quickly and provide a seamless "native app" experience. Wallet connection prompts should trigger immediately without metadata or protocol errors.

Actual Result

  • Intermittent Failures: The app may fail to read requested files or metadata, requiring a manual refresh to work.
  • Connection Blocks: Security protocols may block the opening of external applications, leading to ERR_NAME_NOT_RESOLVED or "unsupported schema" messages.
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