Skip to main content
ArcBlock Community

Delete Account Function Not Working on Aistro

JM “cryptotestnet” Morales
Support
aistrobugsecurity

image.png

image.png

🧾 Summary: When trying to delete an account on Aistro through https://www.aistro.io/.well-known/service/user/settings?locale=en, the operation fails and displays the following error message:

Fail — You are not allowed to delete user z1bL2ewdPC1iQrTn5kawYA4XKmFGLUT9CbP

🌐 Platform / Environment:

🧪 Steps to Reproduce:

  1. Log in to Aistro.
  2. Navigate to: https://www.aistro.io/.well-known/service/user/settings?locale=en.
  3. Scroll to the Delete Account section.
  4. Click Delete Account.
  5. Observe the displayed error message.

💥 Actual Result:

  • The account deletion process fails to execute.
  • Displays backend error: > “Fail — You are not allowed to delete user z1bL2ewdPC1iQrTn5kawYA4XKmFGLUT9CbP” >
  • No confirmation or fallback UI is provided.

✅ Expected Result:

  • The user should be able to delete their account successfully (after verification or confirmation).
  • A confirmation prompt should appear (e.g., “Are you sure you want to delete your account?”).
  • Upon confirmation, the system should remove the account or show a proper permission restriction message if deletion isn’t allowed.

⚙️ Possible Cause:

  • Backend permission restriction not configured for self-deletion.
  • API not allowing users to delete their own DID-based accounts.
  • Missing frontend handling for restricted account actions.

🧱 Severity: 🔴 Critical 🎯 Priority: High 📂 Category: Account Management / Permissions / API Handling

2 replies

Shuang Liu11 months ago

image.png

Please confirm whether the wallet user's DID matches what is shown here.

JM “cryptotestnet” Morales11 months ago

Unable to delete need google permission

Reply