Upload size limit too small?
When uploading a video I was met with this error message, this wasn’t a large video (53 second screen recording) that I had taken to demonstrate an issue I was having. Can we look at increasing the video upload size as this current limit meant I had to significantly trim the video down to 30 seconds. This might not always be enough to showcase an issue.
2 replies
We've already expanded this from 30MB to 50MB, and any further expansion could overload our service.
We recommend that you control the length of the recorded video, if you keep it under 1 minute, it should upload fine(I see that my 1-minute videos will be under 50MB)?
You can also upload the video normally by converting or compressing it.https://convertio.co
You can also share your video on youtube and link to our site!
That’s good information to know, thank you! I’ll try the compression next time if I have any issues 🫶🏽 thank you for the response 😊