Support reporting critical issues with limited access
I found a bug recently that i reported directly via message due to its sensitive nature.
z1oHa79x3H6vxv9hfW8bHczPmwHKfAaRRmS was really helpful and we managed to confirm and rectify.
Whilst encountering this issue we touched upon the option and necessity for a Critical reporting option… If the bug or issue is sensitive relating to issues with financial or security matters or issues that the poster might want to keep confidential when reporting, it would make sense to have a Critical Issue tag/section or posting mechanism so the issue is able to be posted via the community platform but is also kept private until dealt with and restricted to only team members being able to view until marked as resolved.
4 replies
This will be a useful feature, and can be implemented together with the built-in passport mechanism.
Good idea!
👍🔥
👍