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โ€œTagsโ€ UI Glitch and Missing Admin Link

JM โ€œcryptotestnetโ€ Morales
Support
bugrejected

๐ŸŒ Platform: https://marketplace.arcblock.io ๐Ÿ’ป Device: PC (Desktop Browser) & Mobile (Android/iOS) ๐Ÿ—“ Date Reported: October 10, 2025 โš™๏ธ Severity: Medium ๐Ÿ’ก Category: UI / Interaction / Error Handling

๐Ÿงฉ Description:

Two major issues were observed in the โ€œTagsโ€ selection interface of the ArcBlock Marketplace:

1๏ธโƒฃ When the user selects more than 3 tags, the error or warning message for exceeding the tag limit is not visible or appears off-screen.

2๏ธโƒฃ When the prompt appears:

โ€œWant a new tag? Please contact admin to add.โ€ there is no clickable link or button to reach the admin or support team โ€” making the message non-functional.

๐Ÿชœ Steps to Reproduce:
  1. Go to https://marketplace.arcblock.io.
  2. Open a post/discussion form or any section with a โ€œTagsโ€ field.
  3. Select 4 or more tags.
  4. Observe the visibility of the error or warning message.
  5. Note the โ€œContact adminโ€ text and check if itโ€™s clickable.
โŒ Actual Result:
  • The warning message for tag limits is not visible (especially on mobile).
  • The โ€œContact adminโ€ message is not clickable, offering no direct support access.
โœ… Expected Result:
  • A clear, visible message should appear when users select more than 3 tags: > โš ๏ธ โ€œYou can only select up to 3 tags.โ€ >
  • The โ€œContact adminโ€ message should include a direct clickable link or support option (chat or email).
โš ๏ธ Impact:
  • Users cannot easily understand tag limitations.
  • Causes confusion and disrupts user flow during content creation or submission.
  • Users cannot reach admin to request new tags โ€” limiting marketplace flexibility.
๐Ÿ” Possible Causes (Hypothesis):
  • Hidden or misplaced CSS styling for error notification.
  • Missing link handler for admin contact message.
  • UI component may not be optimized for mobile viewport.
๐Ÿงฐ Suggested Fix:
  • Fix message positioning and ensure proper color contrast in both light/dark mode.
  • Add a visible link or button for contacting admin, such as: > ๐Ÿ’ฌ โ€œNeed a new tag? Contact Adminโ€ >
  • Ensure consistent behavior across desktop and mobile devices.

1 reply

Shuang Liu12 months ago

There is already a notification in the top-right corner.

Reply