Skip to main content
ArcBlock Community

Transaction says completed but has not been received!

kushieog2
Support
did-walletbugneed-context

Contract Hash for reference. If anyone could help that would be greatly appreciated.

CB1DF5B93CEE10DDE7A124D26943B8993BBDC479B8EA384C28FB5D4D7840D729

6 replies

wangshijun12 months ago

The transaction is successful on ArcBlock main chain: https://main.abtnetwork.io/explorer/accounts/0x696E5e3c3FA24BbC59402f5d82D667679E0CD0Bd/transactions

  • Is the receiver address owned by your self?
  • Which chain did you intent to send your ABT to?
kushieog212 months ago

I am the receiver and I sent it to my Coinbase wallet, so I would assume BASE chain.

kushieog212 months ago

Anything I can do?

NateGu ⚡ vibe coder12 months ago

截屏 2025-09-12 16.45.39.png

Hello, at the moment this page cannot perform cross-chain transfers. Could you confirm whether you used this page to send to Coinbase? This page can only perform transfers between two accounts on the same chain. If sending through this page would cause the loss of assets, the page has already given a warning.

Currently, the wallet only supports bridging between the ArcBlock chain and the Ethereum Mainnet; you can tap the Bridge button at the bottom to open it.

Do you have the mnemonic for this account 0x696E5e3c3FA24BbC59402f5d82D667679E0CD0Bd? If so, you can import that mnemonic into a DID wallet, which will allow you to recover the ABT you sent on the ArcBlock chain.

kushieog212 months ago(edited)

I did send it to Coinbase. But I sent it to the ArcBlock address associated with the Coinbase account. If I am understanding you correctly, I made the mistake of sending to Coinbase before bridging the ArcBlock from the ABT blockchain to the ETH blockchain?

wangshijun12 months ago

If you tried to send ABT from ArcBlock mainnet to an account on any another EVM compatible chain without bridging (which is required to send ABT across chains, such as to Ethereum mainnet and Coinbase mainet), the fund is actually still on ArcBlock mainet, so if you controls the private key of the receiver's account, the fund should still be in your hands.

Reply