Hello! i have purchased 2 DID spaces and it says that I dont own any still. What am I doing wrong?
11 replies
JIjianchao2 years ago(edited)
According to my judgment, it seems that you paid with USD stripe instead of ABT, right?
SNSocial Name22 years ago
Yes!
JIjianchao2 years ago
z1mp5Rv9vo5dqrC9f4fgXzvzifrAJ4ff6xu
I'm sorry I didn't get back to you until now.
We found that you purchased 2 DID Spaces using USD (failed) and 1 DID Space using ABT (succeeded).
All you need is a DID Space? Or three DID Space?
If you only need one DID Space, we will refund you the dollars you paid.
If you need 3 DID Spaces we will also fix your DID Spaces.
SNSocial Name22 years ago
i only needed the one DID space, thank you!
JIjianchao2 years ago
ok, then we will refund the USD you spent to purchase the failed DID Space. About 1 to 2 working days.
WAwangshijun2 years ago(edited)
The 2 DID Space subscriptions paid with USD are all canceled and refunded. Please be noted that, the refund may take 1 or 2 weeks to complete since it's done through stripe.
SNSocial Name22 years ago
yay! thank you so much
JIjianchao2 years ago
z1mp5Rv9vo5dqrC9f4fgXzvzifrAJ4ff6xu
hi, is this email address (cyric@gmail.com) also yours? I found that this account also purchased DID Space in USD.
SNSocial Name22 years ago
Yes I forgot to put the j at the end of cyric but yes that is mine too
WAwangshijun2 years ago
Subscription from this user paid with USD is refunded too, the refund may take 1 or 2 weeks to complete
11 replies
According to my judgment, it seems that you paid with USD stripe instead of ABT, right?
Yes!
z1mp5Rv9vo5dqrC9f4fgXzvzifrAJ4ff6xu
I'm sorry I didn't get back to you until now.
We found that you purchased 2 DID Spaces using USD (failed) and 1 DID Space using ABT (succeeded).
All you need is a DID Space? Or three DID Space?
If you only need one DID Space, we will refund you the dollars you paid.
If you need 3 DID Spaces we will also fix your DID Spaces.
i only needed the one DID space, thank you!
ok, then we will refund the USD you spent to purchase the failed DID Space. About 1 to 2 working days.
The 2 DID Space subscriptions paid with USD are all canceled and refunded. Please be noted that, the refund may take 1 or 2 weeks to complete since it's done through stripe.
yay! thank you so much
z1mp5Rv9vo5dqrC9f4fgXzvzifrAJ4ff6xu hi, is this email address (cyric@gmail.com) also yours? I found that this account also purchased DID Space in USD.
Yes I forgot to put the j at the end of cyric but yes that is mine too
Subscription from this user paid with USD is refunded too, the refund may take 1 or 2 weeks to complete
Reward for bug bounty program is sent:
https://main.abtnetwork.io/explorer/txs/41EBD00AF6F0C9E3B93930153D9C96937773039429900C1F3A370E90A9B93DA5
Thanks always for building with us!