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Unable to Download Invoice PDF

JM “cryptotestnet” Morales
Support
arcspherebug

Overview

When attempting to download a PDF of an invoice within the Arcsphere platform, the application triggers a "Download Failed" or "Invalid URL" error message. The system attempts to generate a blob: URL that appears to be invalid or restricted by the browser/platform, preventing the user from accessing their billing documents.

Environment Details

  • Platform: Arcsphere (Mobile Web / Native Wrapper)
  • Account: JM "cryptotestnet" (Guest/Personal Space)
  • DID: did:abt:z1kH8b...AiiWwk
  • Date of Observation: February 7, 2026
  • Device Context: Mobile interface (as seen in screen recording)

Steps to Reproduce

  1. Navigate to the Profile section of the Arcsphere app.
  2. Select the Billing tab.
  3. Locate an existing invoice (e.g., Invoice OT58U5OW-0001).
  4. Click the "Download PDF" button.

Expected Result

The browser/app should initiate a download of the PDF file or open it in a new tab for viewing.

Actual Result

A toast notification/error message appears at the bottom of the screen:

文件格式无效: blob:https://arcsphere.io/a27d93... (Translation: Invalid file format: blob:https://arcsphere.io/...)

The download fails, and no file is saved to the device.

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