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phrase that suddenly disappears

Yanz
Support
did-walletwont-fix

image.png

How do I get this phrase? Help me, after claiming it, when I opened the wallet, suddenly it wasn't there and I forgot to save the phrase, but I'm still connected to arcblock.io

1 reply

Huangshan19 months ago

From your screenshot, it looks like you don't have any accounts in your wallet, and your current connection status is just the login status of the page. If you didn't save the phrase before, retrieving it shouldn't be possible.

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