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ABT Bridged to Ethereum.

Shani
Support
did-walletbugpriority-highresolved

I have bridged some ABT coins from ABT network to Ethereum but it's stuck on 'Claim on Ethereum mainnet' since yesterday.

I'm unable to find where to claim the tokens.

1000033650.jpg

20 replies

wgring2 years ago(edited)

In your did wallet, tap on ABT -> bridge -> history -> find the transaction, and the claim button should be there after selecting the tx.

Shani2 years ago

It is the transaction?

1000033674.jpg

Shani2 years ago

Used is to search under ABT, Bridge and History but it's blank. Even searched for transaction by click on ... On top right.

1000033678.jpg

wgring2 years ago

you shouldnt have to search for the bridge transaction after tapping history 🤔

is it an android, ios, or chrome extension wallet?

Shani2 years ago

I'm on Android.

wgring2 years ago

That image appear to be whats seen in the block explorer, not the transaction list within did wallet 🤔

in your did wallet, following the previous steps will also show the related progress but is where the button to claim is.

Shani2 years ago

Cleared cache but no change to the history and yes it's my first bridge transaction.

1000033677.jpg

Shani2 years ago

1000033676.jpg

wangshijun2 years ago

We verified that the bridge is working as expected since a later withdrawal was successfully claimed.

https://main.abtnetwork.io/explorer/txs/0E8C097237DEC5D4CB606D81FC073465EBFF5EC75B24CB040C6073E1F93E4E0D

The wallet team will be online a few hours later to help, your assets are safe, please do not panic.

Shani2 years ago

Thanks William\Shijun, sure, no issues. I'll wait.

Huangshan2 years ago(edited)

image.png

You seem to have used the wrong hash, please try the hash marked in red in the picture above.

But why is your bridge records gone?

z1TsNZ7mXwAWqYc8LgHb3HAxnyPJhn5ZUdH

Huangshan2 years ago

z1TsNZ7mXwAWqYc8LgHb3HAxnyPJhn5ZUdH Have you claimed your withdrawal ?

ThatCryptoGirl2 years ago

👀

Huangshan2 years ago

yes! did it work?

Shani2 years ago

Nope, claim transaction tab is greyed out.

1000033952.jpg

Huangshan2 years ago

Sorry for this trouble. We'll try to improve it. 😊

Shani2 years ago

Thank you Paper.

That be great, process needs to be as smooth as possible.

Huangshan2 years ago

can you provide your screenshot ?

Harumi2 years ago

Help me there is also no claim button z1RBjoLMk935bPqSwpK7YVRkPbJYvuWTStu

Huangshan2 years ago

It's just a small fee to wait for the nodes to finish packing. Your money is safe! More documents is here: https://www.arcblock.io/docs/did-wallet/en/how-to-swap-abt-to-ethereum-mainnet

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