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Both of my pages Bassmoney.io and 12inchapps.com are unreachable

Twelve
Developers
blocklet-serverbugimpact-highqualifiedresolvedrewarded

Please help. I was in a meeting trying to show off my amazing sites and neither of them are reachable? I tried my phone, laptop and arcsphere.

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18 replies

你是好人,我跟你16 months ago

偶买噶,这确实太糟糕了,我也没办法访问

Twelve16 months ago

Of course it happens the day I secure my meeting room and am trying to present to other builders. 🙁

你是好人,我跟你16 months ago

希望团队能早点看到并解决,祝你好运!

你是好人,我跟你16 months ago

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Twelve16 months ago

z1UBqTWERpY3cKSoyJsoHzB9bepuYUfrN22 just wanted you to know.

Matt McKinney16 months ago

Thanks and the team is aware. I can get to bassmoney okay but does appear an issue with 12inch site.

Pengfei Zhu16 months ago

12inchapps.com bassmoney.io

All are up and running at the moment

你是好人,我跟你16 months ago

嘿,你的网站红框的地方被遮挡了,这可能是一个bug,或者你的版本需要更新,可以留意一下

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Pengfei Zhu16 months ago

我这边尝试复现,却都展示正常的。

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你是好人,我跟你16 months ago

嘿,邪门了,我现在测试又好啦,奇怪了

你是好人,我跟你16 months ago

不对,我不是直接登录的

你是好人,我跟你16 months ago

Pengfei Zhu16 months ago

感谢反馈,我们来修复这个问题。 z1TFmhjLLroSTYtJT5PF61aatJBKdfRG7ck

你是好人,我跟你16 months ago

嗯嗯

Twelve16 months ago

Thank you. Any idea why they were down, was this a rolling update. This happened a couple weeks ago and that’s the reason I was given.

Pengfei Zhu16 months ago

Could you please provide your time zone? I just see that the time is 7 PM.

Twelve16 months ago

USA mtn time

Pengfei Zhu16 months ago

Thank you for providing the above information.

The specific reason for the downtime is insufficient server memory, which caused the service to go down. We are adding new server monitoring services to improve system stability and timely response capability.

We apologize for the inconvenience caused during this period.

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