DID Spaces Backup Errors

I just noticed that my DID Spaces has not been backing up automatically for about a week now, and when attempting to back it up manually, it does not work properly. The videos below details the issue.

The first video shows it freeze right when it's about to complete the back up.

The second video details how I tried to refresh the page, just to see what would happen, and the backup attempt remained frozen, not being able to correctly process.

Currently, this is what it looks like now. I've not had this issue before, so I'm assuming it must be a bug of some kind, but I could be wrong, thanks for your help!!